Frequently Asked Questions

• You sign up for one of our tired memberships.
• After payment, you get instant access to our exclusive content.
• Your subscription auto-renews every month, but you can cancel anytime.

1. Once you subscribe:
   You will receive an email with a private link to access to your customer portal.
   Log in and enjoy streaming of our exclusive content.
   For live streams, you will find the button on your customer portal.

Yes! You can cancel your subscription at any time by:

• Logging into your PayPal → Manage Membership
• Cancelling from your customer portal.

📌 Note: If you cancel, your access will remain until the end of the billing cycle.

If your payment fails, you will:

• Receive an email notification about the failed charge.
• Get a grace period to update your payment details.
• Lose access if payment is not updated before the next billing cycle.

Yes! in fact, it's a great way for you to learn about exercise and fitness, as you'll have someone knowledgeable teaching you right from the start!

Nope! Our content is designed for any fitness level and can be done with or without equipment. 

 No, all content is streamed online, so an internet connection is required. 

 Yes! We regularly update our library with new weekly challenges, coaching tips, and recipes. 

 Due to the nature of digital content, we do not offer refunds once Subscription has been purchased. 

 We’re happy to assist! Contact us at:
📧 Email: tia@newyoufitnessonline.com
💬 Live Chat: Available on our website

🚀 Join New You Fitness today and start your transformation! Let us know if you have any other questions. 😊